Our Process
A proven, transparent approach that delivers results. From initial discovery to ongoing optimisation, every step is designed to maximise value and minimise risk.
What Makes Us Different?
Everyone talks about process, but we live it. Our approach is built on a relentless focus on delivering value quickly.
Quick Results
We don't do long waits. Our process is all about delivering working software fast, so you can start seeing value right away.
Feedback Loops
We test our code, but the best test is your feedback. We build in short cycles, showing you progress and getting your thoughts to make sure we’re on the right track.
Your Priorities
We focus on what matters most to you, and we know that that may change over time. We’re flexible and adapt to your evolving needs.
Example
Every project is different, so we don't have one size that fits all. We tailor our process to fit your unique needs and goals, so here's an example of the sort of process we follow.
Discovery & Strategy
Let's dig in and get to know your business, users, and what makes you tick!
Every great project starts with a good chat. We really dive deep to understand your goals, who your users are, any techy bits we need to consider, and what the market looks like. This helps us cook up strategies that actually make a difference. It's the bedrock for everything we do!
Key Deliverables
- Your project's game plan and how we'll measure success
- All the nitty-gritty details of what we're building
- Who your users are and their journey with your product
- Our recommendations for the techy backbone
- A heads-up on any potential bumps and how we'll smooth them out
- A clear roadmap and timeline so you know what to expect
Activities & Focus
- Friendly chats and workshops with your team
- Getting to know your users through research
- Checking out your current tech setup
- A peek at what your competitors are up to
- Mapping out how your business works
- Defining what success looks like for us all
Key Outcomes
Design & Architecture
Time to design a sturdy system and create awesome user experiences!
Once we know what you need, we roll up our sleeves to design both the techy guts and the user-friendly face of your project. We make sure it's built to grow, super secure, and easy for everyone to use right from the get-go. Think of it as creating detailed blueprints that guide our building process, but we're always flexible to tweak things as we go!
Key Deliverables
- Visual maps of how your system will fit together
- How your data will be organised
- The rules for how different parts of the system talk to each other
- Sketches and clickable previews of how it'll look and feel
- Our plan to keep everything safe and sound
- How we'll get your project up and running
Activities & Focus
- Designing the technical backbone of your system
- Planning out your database
- Designing how different systems will communicate
- Sketching out user interfaces and building interactive mock-ups
- Setting up security rules and frameworks
- Planning for top-notch performance
Key Outcomes
Iterative Development
We build in short bursts, showing you progress and getting your feedback all the way!
This is where the magic happens! We build things in focused sprints, always showing you what we've done and getting your thoughts. This agile way of working means we're always on the same page as you, delivering working software bit by bit. You'll see your project come to life every step of the way!
Key Deliverables
- Functional pieces of software, regularly updated
- Automated tests to keep everything humming
- Our pipeline for smooth, continuous updates
- Clear notes on how the code works
- Tools to keep an eye on performance
- Regular show-and-tell sessions with you!
Activities & Focus
- Planning and executing our development sprints
- Building and testing new features
- Team reviews of the code and quality checks
- Setting up continuous integration for smooth workflows
- Regular demos to show you what's new
- Tweaking and improving based on your feedback
Key Outcomes
Deploy & Launch
A smooth launch with monitoring, training, and all the support you need!
Launch day isn't the finish line – it's just the start of something awesome! We make sure everything goes live without a hitch, with smart monitoring, training for your team, and quick support if you need it. Our goal is a super smooth move from development to being live, with zero fuss for your operations.
Key Deliverables
- Your project, live in action!
- Monitoring and alert systems set up
- Easy-to-follow training materials for your team
- Our plan for launch day support
- How well things are performing after launch
- All the documents you need for handover
Activities & Focus
- Getting your live environment ready
- Automating the launch process
- Setting up monitoring and logging tools
- Running training sessions for your users
- Providing support and keeping an eye on things post-launch
- Fine-tuning for even better performance
Key Outcomes
Optimise & Scale
We keep making things better based on how people are actually using them!
After launch, we're still on it! We keep an eye on how things are performing, listen to user feedback, and continuously tweak and improve. This phase is all about helping your project grow, making it even faster, and adding cool new features based on what real users are doing and what your business needs next.
Key Deliverables
- Reports on how we've made things faster and better
- What users are telling us about the product
- Ideas for awesome new features
- How we'll help your system grow with you
- Ongoing support documentation
- Updates to our future plans for the project
Activities & Focus
- Watching and analysing performance
- Gathering and understanding user feedback
- Making your system run even smoother
- Adding new features and updates
- Planning for growth and increasing capacity
- Always looking for ways to improve!